WD - My Cloud Expert 4-Bay External Network Storage (NAS) - Black

I used this MyCloud for over a year. And setup 4 shares. (customers, media, backup, storage) I removed "storage" and it deleted the customers folder. yes, after it asked twice "are you sure you want to delete STORAGE" Tech support was no help. apparently it's a common problem. I demonstrated this to tech support. made a new share "NEW-SHARE" picked delete NEW-SHARE and my MEDIA folder vanished. Tech support was like "Oops Sorry , hope you had backups" =( That's the sole reason I bought this ..was to have backups.

I bought the unpopulated version and added several 4TB drives I had on hand. I've had the unit for over 8 years and have not had a lick of trouble. Only once did I get concerned because the drives / fan ran continually for a couple hours. I've needed to reboot it twice to fix problems win10 was having with it. Upgrading from OS3 to OS5 was a snap. I just wish I could load KODI onto it as PLEX and the WD Media app leave a lot to be desired. And I wish it had cost less for just the enclosure.

Implemented this NAS last March 30 in our home office. All good until it failed with 'Power Supply Failure' three times late September. Wd wanted to replace with 'reconditioned' one, I insisted on a new one. Replacement arrived 2 weeks later obviously used. Meantime I discovered mine works if I don't use my surge protector. And a caution:. This device is discontinued and no longer supported. Tech support could not figure out the problem. I returned the replacement and kept mine. I have mine loaded with 22tb of data and system backups, and I'm a bit nervous.

Easy to setup and working like a charm. Have used their products for decades.

Does this device support any brand of hard drive? or only support WD drives?